ROCKFORD (WREX) — If you shop for items online you could accidentally buy a counterfeit product.
A study from the Better Business Bureau looked at counterfeit goods sold online. The BBB found in the last 3 years it has received more than 2,000 complaints and more than 500 scam tracker reports from people who shopped for something online and received counterfeits.
Goods range from brand name sunglasses and handbags to golf clubs and consumer electronics.
“Consumers should research sellers before they buy. Consumers should know the tell-tale signs of a fake like a missing logo or hologram,” United Postal Inspection Service Representative Benjamin Weller said. “They should also be aware of lower-than-normal prices. Consumers should also use credit cards when purchasing online as they offer better protection and potential refunds.”
If you believe you have bought counterfeit goods, the BBB recommends asking for a refund and reporting it to counterfeit goods groups like the BBB and the Federal Trade Commission.